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Report & Analysis

Complexities of the Service Supply Chain
Excellence Demands More Insight
Published: June 19, 2017
by Aly Pinder, Jr.
This document will highlight the increased impact and importance of the service supply chain on the delivery of service. It will also detail the evolution of service parts on the entire service supply chain, and provide some best practices and recommendations to provide a path to improvement. The service supply chain must not be an afterthought, it can be a strategic lever for the entire organization.


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Filed under:  AnalyticsApplication integrationCustomer serviceCustomer supportData analysisGlobal service strategyParts executionParts planningPerformance metricsPredictive modelingService business metricsService partsService supply chain 

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