Not subscribed to Service Council's monthly newsletter? Sign up here!
All Research
 Blog Post
 Report & Analysis
 KPI & Data Chart
 Research Insight
 Case Study
 Smarter Services™ Webcast
 inService™ Podcast
 IdeaShare™

All research items filed under "Analytics," listed in reverse chronological order, with 17 results.  Clear Search

SAP acquires Qualtrics Intl: Combining X & O Data for the Experience Economy
2/1/2019  Blog Post
SAP's acquisition of Qualtrics Intl will ignite Service Organizations Experience Economy Strategies

Employee Engagement in Field Service
11/13/2018  Research Insight
This research insight, stemming from a benchmark survey executed in Q4 of 2018 on Employee Engagement which polled nearly 200 Service Executives, examines the potential deepen...

Do You Really Understand Your Customer?
8/20/2018  Blog Post
A brief overview of the key success factors in establishing a truly customer-centric organization, grounded in the knowledge of the customer journey and supported by the right...

Digital Transformation: The Importance of Service Information
6/5/2018  Report & Analysis
The ultimate goal of digital transformation, whether for the service enterprise or beyond, is to create value for customers. This goal is achieved through the aid of informati...

ADP Gets Agile: Acquires WorkMarket
2/5/2018  Blog Post
The Service Council comments on the recent ADP acquisition of WorkMarket and positions it within the context of current workforce trends.






Upcoming Events


©2019 Service Council. All rights reserved.
info@servicecouncil.com | (857) 400-8690