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Report & Analysis
KPI & Data Chart
Smarter Services™ Webcast
All research items filed under "Field service delivery," listed in reverse chronological order, with 40 results.
Employee Engagement in Field Service
11/13/2018 Research Insight
This research insight, stemming from a benchmark survey executed in Q4 of 2018 on Employee Engagement which polled nearly 200 Service Executives, examines the potential deepen...
Highlights from the 2018 ClickConnect Conference
10/26/2018 Blog Post
Highlights and key takeaways from presentations and guest speakers at the ClickConnect conference in Miami Beach, FL.
2018 Smarter Services™ Symposium Recap (Part 3 of 3)
10/1/2018 Blog Post
Service Council's Chris Gera positions this year's Symposium experiences as validating the theme, "Service is Humanity," and the service community's need for Service...
Maintaining a "Head Start" in Your Proactive Support Journey
5/24/2018 Blog Post
Service Council had the opportunity to discuss the proactive concept with the team at Stedin on a recent webinar hosted by TSC partner ClickSoftware. Here is a short excerpt f...
A Service-Focused Vision: IFS World Conference 2018 Recap
5/14/2018 Blog Post
IFS hosted its World Conference in Atlanta last week, and The Service Council was invited to cover the event as an Influencer in the Service Management space.
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