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Report & Analysis
KPI & Data Chart
Smarter Services™ Webcast
All research items filed under "Field service technology," listed in reverse chronological order, with 24 results.
Highlights from the 2018 ClickConnect Conference
10/26/2018 Blog Post
Highlights and key takeaways from presentations and guest speakers at the ClickConnect conference in Miami Beach, FL.
2018 Smarter Services™ Symposium Recap (Part 3 of 3)
10/1/2018 Blog Post
Service Council's Chris Gera positions this year's Symposium experiences as validating the theme, "Service is Humanity," and the service community's need for Service...
Is Change a Core Competency in Your Organization?
8/3/2018 Blog Post
There are two common causes of less-than-successful change that occur in the majority of change initiatives we have observed or been involved in.
Digital Transformation: The Importance of Service Information
6/5/2018 Report & Analysis
The ultimate goal of digital transformation, whether for the service enterprise or beyond, is to create value for customers. This goal is achieved through the aid of informati...
A Service-Focused Vision: IFS World Conference 2018 Recap
5/14/2018 Blog Post
IFS hosted its World Conference in Atlanta last week, and The Service Council was invited to cover the event as an Influencer in the Service Management space.
Research Findings: 2019 Service Leader's Agenda
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