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All research items filed under "Service automation," listed in reverse chronological order, with 12 results.  Clear Search

ServiceMax acquires Zinc
2/28/2019  Blog Post
We speak to Zinc CEO Stacey Epstein about the possibilities offered by combining messaging for field-service agents with field service management.

PTC & IFS Global Re-seller Partnership
2/25/2019  Blog Post
Our take on the recently announced global re-seller partnership agreement between IFS & PTC

Is Change a Core Competency in Your Organization?
8/3/2018  Blog Post
There are two common causes of less-than-successful change that occur in the majority of change initiatives we have observed or been involved in.

Self-Service Portals
3/21/2018  IdeaShare™
Members of Service Council discuss their ideas, experiences, best practices, and future plans with customer self-service portals in their organizations.

Summary Findings Call: Digital Transformation for the Service Enterprise
1/23/2018  Smarter Services™ Webcast
The Service Council shares results from its project on digital transformation for the service enterprise.






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