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Report & Analysis
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Smarter Services™ Webcast
All research items filed under "Service strategy," listed in reverse chronological order, with 44 results.
Thomas Hollmann - “The Science of Service”
4/29/2019 Blog Post
Service Council's Chris Gera is joined by Arizona State University professor Thomas Hollmann, Executive Director of the Center for Services Leadership
ServiceMax acquires Zinc
2/28/2019 Blog Post
We speak to Zinc CEO Stacey Epstein about the possibilities offered by combining messaging for field-service agents with field service management.
PTC & IFS Global Re-seller Partnership
2/25/2019 Blog Post
Our take on the recently announced global re-seller partnership agreement between IFS & PTC
SAP acquires Qualtrics Intl: Combining X & O Data for the Experience Economy
2/1/2019 Blog Post
SAP's acquisition of Qualtrics Intl will ignite Service Organizations Experience Economy Strategies
5 Opportunities Every Field Service Leader Should Seize in 2019
1/9/2019 Blog Post
5 Opportunities for Service Leaders emerging from the 2019 Service Leader Trends survey
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