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Report & Analysis
KPI & Data Chart
Smarter Services™ Webcast
All research items filed under "Service transformation," listed in reverse chronological order, with 18 results.
Amazon's CEO Jeff Bezos: Are You Inventing/Re-Inventing For Your Customers?
11/13/2018 Blog Post
Highlights from the 2018 ClickConnect Conference
10/26/2018 Blog Post
Highlights and key takeaways from presentations and guest speakers at the ClickConnect conference in Miami Beach, FL.
The Connection of Employee Engagement and Experience
10/19/2018 Blog Post
Overview of the value of employee engagement and its connection to employee experience and Customer Experience. Includes definitions, and business benefits
2018 Smarter Services™ Symposium Recap (Part 1 of 3)
9/26/2018 Blog Post
Service Council™ CEO John Carroll summarizes his key takeaways from this year's Smarter Services Symposium and describes a vision for service as it continues to evolve.
Guest Blog: Ron Kaufman (Best-selling Author & Founder of UP! Your Service) Shares 7 Top Trends from the 2018 Smarter Services™ Symposium
9/25/2018 Blog Post
Guest blogger Ron Kaufman shares some of 10 of the top trends we take away from the 2018 Smarter Services™ Symposium, what he calls a "positive and powerful" annual ...
Research Findings: 2019 Service Leader's Agenda
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