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Report & Analysis
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Smarter Services™ Webcast
All research items filed under "Strategy implementation," listed in reverse chronological order, with 3 results.
SAP acquires Qualtrics Intl: Combining X & O Data for the Experience Economy
2/1/2019 Blog Post
SAP's acquisition of Qualtrics Intl will ignite Service Organizations Experience Economy Strategies
Amazon's CEO Jeff Bezos: Are You Inventing/Re-Inventing For Your Customers?
11/13/2018 Blog Post
The Connection of Employee Engagement and Experience
10/19/2018 Blog Post
Overview of the value of employee engagement and its connection to employee experience and Customer Experience. Includes definitions, and business benefits
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